body {
  padding: 0;
  margin: 0;
  font-family: "Hiragino Sans GB", "Microsoft YaHei", tahoma, arial, simsun;
  background-color: #f4f6f8;
}
img {
  display: block;
  width: 32px;
}
a {
  display: inline-block;
}
a:hover,
a:focus {
  text-decoration: none;
}
/*css 初始化 */
html,
body,
ul,
li,
ol,
dl,
dd,
dt,
p,
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset,
legend,
img {
  margin: 0;
  padding: 0;
}
fieldset,
img,
input,
button {
  border: none;
  padding: 0;
  margin: 0;
  /*在低版本的ie浏览器里面不支持*/
  outline-style: none;
}
ul,
ol {
  list-style: none;
}
input {
  padding-top: 0;
  padding-bottom: 0;
  font-family: "SimSun", "宋体";
}
select,
input {
  vertical-align: middle;
}
select,
input,
textarea {
  font-size: 12px;
  margin: 0;
}
/*禁止手动修改大小*/
textarea {
  resize: none;
}
/*去掉图片底部默认空白缝隙*/
img {
  border: 0;
  vertical-align: middle;
}
/*合并外连线*/
table {
  /*表格的单元格边框默认是不会重合的，这个属性可以让表格的边框重合在一起，看起来更加细一些*/
  border-collapse: collapse;
}
body {
  font: 12px/150% Arial, Verdana, "\5b8b\4f53";
  /*unitedCode的写法，宋体的写法*/
  color: #666;
  background: #fff;
}
/*清除浮动*/
.clearfix:before,
.clearfix:after {
  content: "";
  display: table;
}
.clearfix:after {
  clear: both;
}
.clearfix {
  *zoom: 1;
}
a {
  color: #666;
  text-decoration: none;
}
a:hover {
  color: #C81623;
}
h1,
h2,
h3,
h4,
h5,
h6 {
  text-decoration: none;
  font-weight: normal;
  font-size: 100%;
}
s,
i,
em {
  font-style: normal;
  text-decoration: none;
}
/*公共类*/
.w {
  /*版心*/
  margin: 0 auto;
}
.fl {
  float: left;
}
.fr {
  float: right;
}
.al {
  text-align: left;
}
.ac {
  text-align: center;
}
.ar {
  text-align: right;
}
.pr {
  position: relative;
}
.pa {
  position: absolute;
}
.hide {
  display: none;
}
.col-red {
  color: #F10215 !important;
}
.home {
  width: 100%;
  position: relative;
}
.home .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.home .replace {
  width: 100%;
  height: 40px;
  background-color: #fff;
}
.home .processit-cell ul li {
  position: relative;
  height: 60px;
}
.home .processit-cell ul li a .ic-it {
  float: left;
  margin: 19px 22px;
}
.home .processit-cell ul li a p {
  float: left;
  font-family: PingFangSC-Regular;
  font-size: 16px;
  color: #333333;
  margin: 25px -18px;
}
.home .processit-cell ul li a .ic-next {
  position: absolute;
  top: 19px;
  right: 0px;
}
.home .processit-cell ul li:nth-child(4) {
  border-top: 8px solid #f5f7fa;
  border-bottom: 8px solid #f5f7fa;
}
.home .cell-bottom {
  width: 100%;
  height: 100%;
  border-top: 1px solid #e6ecf4;
  background-color: #f5f7fa;
}
.itservice {
  width: 100%;
  height: 100%;
}
.itservice .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.itservice .replace {
  width: 100%;
  height: 40px;
  background-color: #fff;
}
.itservice .itservice-navbar {
  padding-bottom: 60px;
}
.itservice .itservice-navbar .tab-container {
  width: 100%;
  height: 100%;
  position: relative;
}
.itservice .itservice-navbar .tab-container .selected {
  width: 21px;
  height: 4px;
  background-color: #5E8FFD;
  position: absolute;
  top: 0px;
  left: 22%;
}
.itservice .itservice-navbar .tab-container ul li p {
  display: inline-block;
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #333333;
  letter-spacing: -0.39px;
  font-weight: 600;
  padding-left: 12px;
  padding-top: 2px;
  padding-bottom: 2px;
  margin-top: 14px;
  border-left: 4px solid #5E8FFD;
}
.itservice .itservice-navbar .tab-container ul li .service-title {
  padding-right: 8px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort {
  padding-top: 14px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .mobilenum {
  margin-left: 12px;
  width: 92.8%;
  height: 38px;
  background-color: #FFFFFF;
  border: 1px solid #CDD8E7;
  border-radius: 4px;
  font-size: 14px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .mobilenum::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
  padding-left: 12px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .problemdes {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 100px;
  border: 1px solid #CDD8E7;
  border-bottom: none;
  border-top-left-radius: 4px;
  border-top-right-radius: 4px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .problemdes::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #666666;
  padding: 10px 0px 0px 12px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .uploadImg {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 28px;
  background-color: #cdd8e7;
  border-bottom-left-radius: 4px;
  border-bottom-right-radius: 4px;
  border: 1px solid #CDD8E7;
  border-top: none;
  text-align: center;
  line-height: 28px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .uploadImg img {
  width: 19px;
  height: 19px;
  display: inline-block;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .uploadImg span {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .imgview {
  width: 92.8%;
  height: 100%;
  margin-left: 8%;
  padding-top: 10px;
  overflow: hidden;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .imgview ul li {
  float: left;
  width: 40%;
  border: 1px solid #666666;
  position: relative;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .imgview ul li img {
  width: 100%;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .imgview ul li i {
  display: block;
  width: 20px;
  height: 20px;
  background-image: url('../assets/Group 2.png');
  position: absolute;
  top: -10px;
  right: -10px;
}
.itservice .itservice-navbar .tab-container ul li .button-sort .imgview ul li:nth-child(odd) {
  margin-right: 20px;
}
.itservice .itservice-navbar .tab-container2 {
  width: 100%;
  height: 100%;
}
.itservice .itservice-navbar .tab-container2 .selected2 {
  width: 21px;
  height: 4px;
  background-color: #5E8FFD;
  position: absolute;
  top: 0px;
  left: 72%;
}
.itservice .itservice-navbar .tab-container2 ul li p {
  display: inline-block;
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #333333;
  letter-spacing: -0.39px;
  font-weight: 600;
  padding-left: 12px;
  padding-top: 2px;
  padding-bottom: 2px;
  margin-top: 14px;
  border-left: 4px solid #5E8FFD;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort {
  padding-top: 14px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .mobilenum {
  margin-left: 12px;
  width: 92.8%;
  height: 38px;
  background-color: #FFFFFF;
  border: 1px solid #CDD8E7;
  border-radius: 4px;
  font-size: 14px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .mobilenum::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
  padding-left: 12px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .problemdes {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 100px;
  border: 1px solid #CDD8E7;
  border-bottom: none;
  border-top-left-radius: 4px;
  border-top-right-radius: 4px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .problemdes::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #666666;
  padding: 10px 0px 0px 12px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .uploadImg {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 28px;
  background-color: #cdd8e7;
  border-bottom-left-radius: 4px;
  border-bottom-right-radius: 4px;
  border: 1px solid #CDD8E7;
  border-top: none;
  text-align: center;
  line-height: 28px;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .uploadImg img {
  width: 19px;
  height: 19px;
  display: inline-block;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .uploadImg span {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .imgview {
  width: 92.8%;
  height: 100%;
  margin-left: 3.2%;
  padding-top: 10px;
  overflow: hidden;
}
.itservice .itservice-navbar .tab-container2 ul li .button-sort .imgview img {
  width: 60px;
}
.itservice .btnsubmit {
  width: 100%;
  height: 100%;
  text-align: center;
}
.itservice .btnsubmit button {
  width: 100%;
  background-color: #5E8FFD;
  text-align: center;
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #FFFFFF;
  letter-spacing: -0.39px;
  padding: 2.5% 0 2.8% 0;
  position: fixed;
  bottom: 0;
  left: 0;
}
.process-problem {
  width: 100%;
  height: 100%;
  padding-bottom: 60px;
}
.process-problem .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.process-problem .replace {
  width: 100%;
  height: 40px;
  background-color: #fff;
}
.process-problem .process-container {
  width: 100%;
  height: 100%;
  position: relative;
  padding-bottom: 60px;
}
.process-problem .process-container ul li p {
  display: inline-block;
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #333333;
  letter-spacing: -0.39px;
  font-weight: 600;
  padding-left: 12px;
  padding-top: 2px;
  padding-bottom: 2px;
  margin-top: 14px;
  border-left: 4px solid #5E8FFD;
}
.process-problem .process-container ul li .button-sort {
  width: 100%;
  height: 100%;
  position: relative;
  padding-top: 14px;
}
.process-problem .process-container ul li .button-sort .process-area {
  width: 93.6%;
  height: 40px;
  background: #FFFFFF;
  border: 1px solid #CDD8E7;
  border-radius: 4px;
  margin-left: 3.2%;
}
.process-problem .process-container ul li .button-sort .process-area::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #999999;
  letter-spacing: -0.34px;
  padding-left: 3.2%;
}
.process-problem .process-container ul li .button-sort img.checkbox {
  width: 40px;
  height: 40px;
  position: absolute;
  top: 15px;
  right: 10px;
  border-left: 1px solid #cdd8e7;
}
.process-problem .process-container ul li .button-sort img.checkbox2 {
  width: 40px;
  height: 40px;
  position: absolute;
  top: 156px;
  right: 10px;
  border-left: 1px solid #cdd8e7;
}
.process-problem .process-container ul li .button-sort .e-name,
.process-problem .process-container ul li .button-sort .e-system {
  display: block;
  margin: 0 0 1.5% 3.2%;
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #333333;
  letter-spacing: -0.34px;
  font-weight: 600;
}
.process-problem .process-container ul li .button-sort .e-system {
  margin-top: 1.8%;
}
.process-problem .process-container ul li .button-sort .mobilenum {
  margin-left: 12px;
  width: 92.8%;
  height: 38px;
  background-color: #FFFFFF;
  border: 1px solid #CDD8E7;
  border-radius: 4px;
  font-size: 14px;
}
.process-problem .process-container ul li .button-sort .mobilenum::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
  padding-left: 12px;
}
.process-problem .process-container ul li .button-sort .problemdes {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 100px;
  border: 1px solid #CDD8E7;
  border-bottom: none;
  border-top-left-radius: 4px;
  border-top-right-radius: 4px;
}
.process-problem .process-container ul li .button-sort .problemdes::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #666666;
  padding: 10px 0px 0px 12px;
}
.process-problem .process-container ul li .button-sort .uploadImg {
  float: left;
  margin-left: 12px;
  width: 92.8%;
  height: 28px;
  background-color: #cdd8e7;
  border-bottom-left-radius: 4px;
  border-bottom-right-radius: 4px;
  border: 1px solid #CDD8E7;
  border-top: none;
  text-align: center;
  line-height: 28px;
}
.process-problem .process-container ul li .button-sort .uploadImg img {
  width: 19px;
  height: 19px;
  display: inline-block;
}
.process-problem .process-container ul li .button-sort .uploadImg span {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
}
.process-problem .process-container ul li .button-sort .imgview {
  width: 92.8%;
  height: 100%;
  margin-left: 3.2%;
  padding-top: 10px;
  overflow: hidden;
}
.process-problem .process-container ul li .button-sort .imgview img {
  width: 60px;
}
.progress-query {
  width: 100%;
  height: 100%;
  position: relative;
}
.progress-query .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.progress-query .replace {
  width: 100%;
  height: 40px;
  background-color: #fff;
}
.progress-query .progressquery-navbar {
  width: 100%;
  height: 100%;
  padding-bottom: 60px;
}
.progress-query .progressquery-navbar .tab-container3 {
  width: 100%;
  height: 100%;
}
.progress-query .progressquery-navbar .tab-container3 .selected3 {
  width: 21px;
  height: 4px;
  background-color: #5E8FFD;
  position: absolute;
  top: 0px;
  left: 22%;
}
.progress-query .progressquery-navbar .tab-container3 .selected4 {
  width: 21px;
  height: 4px;
  background-color: #5E8FFD;
  position: absolute;
  top: 0px;
  left: 72%;
}
.progress-query .progressquery-navbar .tab-container3 .processitem {
  margin-bottom: 10px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processtime {
  font-family: PingFangSC-Regular;
  font-size: 10px;
  color: #999999;
  letter-spacing: -0.24px;
  margin: 1.6% 0 0.6% 39.5%;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo {
  width: 93.6%;
  height: 14.8%;
  background: #FFFFFF;
  border: 1px solid #CDD8E7;
  border-radius: 8px;
  margin-left: 3.2%;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-left {
  float: left;
  width: 50px;
  height: 100%;
  margin-top: 40px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-left img {
  display: block;
  width: 32px;
  height: 32px;
  margin-left: 8px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right {
  float: left;
  width: 70%;
  height: 100%;
  padding: 2.5% 3.2% 2.5% 3.2%;
  border-left: 1px solid #cdd8e7;
  position: relative;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .protitle {
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #333333;
  letter-spacing: -0.34px;
  font-weight: 400;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultmsg {
  padding-top: 4px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultmsg .msgcss span {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultmsg .msgcss i {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #151515;
  letter-spacing: -0.25px;
  line-height: 17px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultmsg .consulttime {
  position: absolute;
  top: 27%;
  left: 43%;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultstatus {
  padding-top: 20px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultstatus em {
  font-style: normal;
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #35b64d;
  letter-spacing: -0.29px;
  line-height: 17px;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .consultstatus em.processed {
  color: #5e8ffd;
}
.progress-query .progressquery-navbar .tab-container3 .processitem .processinfo .processinfo-right .prodetail {
  width: 19px;
  height: 19px;
  position: absolute;
  top: 44%;
  right: -5%;
}
.process-problem .btnsubmit {
  width: 100%;
  height: 100%;
  text-align: center;
}
.process-problem .btnsubmit button {
  width: 100%;
  background-color: #5E8FFD;
  text-align: center;
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #FFFFFF;
  letter-spacing: -0.39px;
  padding: 2.5% 0 2.8% 0;
  position: fixed;
  bottom: 0;
  left: 0;
}
.operationlinkman .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
}
.operationlinkman .replace {
  width: 100%;
  height: 40px;
  background-color: #fff;
}
.operationlinkman .contactview {
  width: 100%;
  height: 100%;
  background-color: #f5f7fa;
}
.operationlinkman .contactview .contactitem {
  background-color: #fff;
  box-sizing: border-box;
  width: 93.1%;
  padding: 1.2% 2.7%;
  border-left: 2px solid #5E8FFD;
  margin: 1.5% 3.2%;
  border-top: 1px solid #cdd8e7;
  border-right: 1px solid #cdd8e7;
  border-bottom: 1px solid #cdd8e7;
}
.operationlinkman .contactview .contactitem .contactmsg {
  width: 100%;
  height: 100%;
}
.operationlinkman .contactview .contactitem .contactmsg .contactfloor {
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #3869DB;
  letter-spacing: -0.34px;
}
.operationlinkman .contactview .contactitem .contactmsg .department {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
  padding-top: 4px;
  padding-bottom: 4%;
}
.operationlinkman .contactview .contactitem .contactmsg .contactway {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #333333;
  letter-spacing: -0.29px;
}
.operationlinkman .contactview .contactitem:nth-of-type(3) {
  border-left: 2px solid #e18d33;
}
.operationlinkman .contactview .contactitem:nth-of-type(4) {
  border-left: 2px solid #10a82c;
}
.operationlinkman footer {
  background-color: #f5f7fa;
  padding-top: 12px;
  color: #666666;
  text-align: center;
  font-size: 12px;
}
.systemlinkman .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.systemlinkman .replace {
  width: 100%;
  height: 40px;
}
.systemlinkman .systemview {
  width: 100%;
  height: 100%;
}
.systemlinkman .systemview .systemitem {
  background-color: #fff;
  box-sizing: border-box;
  width: 93.1%;
  padding: 1.2% 2.7%;
  border-left: 2px solid #5E8FFD;
  margin: 1.5% 3.2%;
  border-top: 1px solid #cdd8e7;
  border-right: 1px solid #cdd8e7;
  border-bottom: 1px solid #cdd8e7;
}
.systemlinkman .systemview .systemitem .systemmsg .systemarea {
  padding-bottom: 5%;
}
.systemlinkman .systemview .systemitem .systemmsg .systemarea span {
  font-family: PingFangSC-Medium;
  font-size: 14px;
  font-weight: 600;
  color: #3869DB;
  letter-spacing: -0.34px;
}
.systemlinkman .systemview .systemitem .systemmsg .systemarea i {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail {
  position: relative;
  padding-bottom: 6%;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail span,
.systemlinkman .systemview .systemitem .systemmsg .areadetail p {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
  letter-spacing: -0.34px;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail em {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
  font-style: normal;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail .contactway {
  text-align: center;
  position: absolute;
  top: -20%;
  right: 0;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail .contactway p {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #333333;
  letter-spacing: -0.29px;
  margin-bottom: 4px;
}
.systemlinkman .systemview .systemitem .systemmsg .areadetail .contactway i {
  font-family: PingFangSC-Regular;
  font-size: 10px;
  color: #333333;
  letter-spacing: -0.24px;
}
.passwordreset {
  width: 100%;
  height: 100%;
}
.passwordreset .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.passwordreset .replace {
  width: 100%;
  height: 40px;
}
.passwordreset .systemsort ul {
  padding: 0% 3.2%;
  text-align: center;
}
.passwordreset .systemsort ul li {
  float: left;
  width: 25%;
}
.passwordreset .systemsort ul li a img {
  width: 62px;
}
.passwordreset .systemsort ul li a span {
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #333333;
  letter-spacing: -0.34px;
  margin: 8px 0px 10px 0px;
  display: inline-block;
}
.passwordreset .resetpwd p.title {
  ont-family: PingFangSC-Regular;
  font-size: 12px;
  color: #3869DB;
  letter-spacing: -0.29px;
  background-color: #f5f7fa;
  border-top: 1px solid #cdd8e7;
  border-bottom: 1px solid #cdd8e7;
  padding: 1.2% 0 1.3% 3.2%;
}
.passwordreset .resetpwd .newpwd {
  border-bottom: 1px solid #cdd8e7;
  background-color: #fff;
  padding: 1.6% 0 1.6% 2.9%;
  position: relative;
}
.passwordreset .resetpwd .newpwd label {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #333333;
  letter-spacing: -0.34px;
}
.passwordreset .resetpwd .newpwd .password::-webkit-input-placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #CCCCCC;
  letter-spacing: -0.34px;
}
.passwordreset .resetpwd .newpwd i.delpwd {
  background-image: url('../assets/delete.png');
  display: block;
  width: 16px;
  height: 16px;
  position: absolute;
  top: 6px;
  right: 15px;
}
.problemdetail {
  width: 100%;
  height: 100%;
}
.problemdetail .processit-title {
  width: 100%;
  position: fixed;
  top: 0;
  left: 0;
  z-index: 2;
}
.problemdetail .replace {
  width: 100%;
  height: 40px;
}
.problemdetail .prodetail-view {
  width: 100%;
  height: 100%;
}
.problemdetail .prodetail-view .problemtime {
  text-align: center;
  font-family: PingFangSC-Regular;
  font-size: 10px;
  color: #999999;
  letter-spacing: -0.24px;
  padding: 10px 0 4px 0px;
}
.problemdetail .prodetail-view .probleminfo {
  width: 93.6%;
  border: 1px solid #CDD8E7;
  border-radius: 8px;
  margin-left: 3.2%;
}
.problemdetail .prodetail-view .probleminfo .topinfo {
  background-color: #5e8ffd;
  border-top-left-radius: 8px;
  border-top-right-radius: 8px;
  padding: 6px 0;
}
.problemdetail .prodetail-view .probleminfo .topinfo img {
  width: 16px;
  display: inline-block;
  margin-left: 3.5%;
}
.problemdetail .prodetail-view .probleminfo .topinfo .title {
  display: inline-block;
  margin-left: 1%;
}
.problemdetail .prodetail-view .probleminfo .topinfo .title span {
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #FFFFFF;
  letter-spacing: -0.34px;
}
.problemdetail .prodetail-view .probleminfo .topinfo .title i,
.problemdetail .prodetail-view .probleminfo .topinfo .title em {
  font-family: PingFangSC-Medium;
  font-size: 12px;
  color: #FFFFFF;
  letter-spacing: -0.29px;
}
.problemdetail .prodetail-view .probleminfo .topinfo .title em {
  position: absolute;
  top: 0;
  right: -132%;
}
.problemdetail .prodetail-view .probleminfo .bottominfo {
  padding: 1.5% 3.2%;
}
.problemdetail .prodetail-view .probleminfo .bottominfo ul li {
  padding-bottom: 8px;
}
.problemdetail .prodetail-view .probleminfo .bottominfo ul li span,
.problemdetail .prodetail-view .probleminfo .bottominfo ul li i {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  letter-spacing: -0.29px;
}
.problemdetail .prodetail-view .probleminfo .bottominfo ul li span {
  color: #999999;
}
.problemdetail .prodetail-view .probleminfo .bottominfo ul li i {
  color: #333333;
}
.problemdetail .prodetail-view .probleminfo .bottominfo ul li:last-child {
  padding-bottom: 2px;
}
.problemdetail .prodetail-view p.newreply {
  padding: 3.1% 0 1.5% 3.5%;
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
}
.problemdetail .prodetail-view .replyitem {
  margin-bottom: 4px;
}
.problemdetail .prodetail-view .replyitem p.replytime {
  text-align: center;
  font-family: PingFangSC-Regular;
  font-size: 10px;
  color: #999999;
  letter-spacing: -0.24px;
  margin-bottom: 4px;
}
.problemdetail .prodetail-view .replyitem .replyinfo {
  width: 93.6%;
  border: 1px solid #CDD8E7;
  border-radius: 8px;
  margin-left: 3.2%;
}
.problemdetail .prodetail-view .replyitem .replyinfo .content {
  padding: 1.5% 3.2%;
}
.problemdetail .prodetail-view .replyitem .replyinfo .content p {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #999999;
  letter-spacing: -0.29px;
  padding: 1.5% 0;
}
.problemdetail .prodetail-view .replyitem .replyinfo .content .info {
  font-family: PingFangSC-Regular;
  font-size: 12px;
  color: #333333;
  letter-spacing: -0.29px;
}
.problemdetail .prodetail-view .followreply {
  position: relative;
  margin-top: 1.8%;
}
.problemdetail .prodetail-view .followreply .borderleft {
  width: 4px;
  height: 21px;
  background: #5E8FFD;
}
.problemdetail .prodetail-view .followreply p {
  font-family: PingFangSC-Medium;
  font-size: 12px;
  color: #333333;
  letter-spacing: -0.29px;
  font-weight: 600;
  position: absolute;
  top: 0;
  left: 9px;
}
.problemdetail .prodetail-view .followreply .followinfo {
  margin-top: 1.8%;
  margin-left: 3.2%;
  padding-bottom: 60px;
}
.problemdetail .prodetail-view .followreply .followinfo textarea {
  width: 96.3%;
  height: 17.8%;
  border: 1px solid #CDD8E7;
  border-radius: 8px;
  margin-bottom: 1.5%;
}
.problemdetail .prodetail-view .followreply .followinfo button {
  padding: 2.6% 0 2.8% 0;
  width: 93.6%;
  background: #5E8FFD;
  border-radius: 8px;
  font-family: PingFangSC-Medium;
  font-size: 12px;
  color: #FFFFFF;
  letter-spacing: -0.29px;
}
